User Research Practitioner and Trainer

With 15 years experience of rigorous and internationally acclaimed user research, I provide agile and thorough research solutions that facilitate business transformation. A highly qualified trainer and coach, I elevate your teams’ UCD practice allowing them to make the deeper insights that take products to another level.

With experience delivering government projects, to health care and even theatre, I am a highly capable consultant user researcher who can contribute specialist domain knowledge to a project whilst confidently adapting to new areas.

User Research Services

A leader in User Research I have experience working within the government design system at all stages. An adept communicator, I conduct thorough analysis at speed to support multidisciplinary agile teams. Expert at both qualitative and quantitative research methods, I conduct, synthesise and analyse research that leads to real business change.
Bespoke training courses designed to up-skill your team within a range of UCD areas. Covering topics including, but not limited to:
- Research methodology
- Data collection and analysis
- Accessible and inclusive design
- Design life-cycles
Training sessions can be adapted to work with the schedule of the team and can be run remotely or in-person. Aimed at product teams with no UCD experience looking to formalise their approach, to experienced user researchers looking to hone their knowledge in specialist areas.
As an internationally acclaimed researcher in the field of Human Computer Interaction with numerous journal and conference articles, I can provide entertaining but informative public speaking services for your event or conference.
With experience of performing science-based stand-up comedy at venues varying from The Edinburgh Fringe, festivals, the Royal Institute, I can adapt to any audience.